Refund Policy

Last updated: March 2026

At DocxParser, operated by Sortex Services, we want you to be fully satisfied with our services. If you are not happy with your purchase, you are entitled to a full refund.

Refund Window

You may request a full refund within 14 days of your purchase, no questions asked.

How to Request a Refund

To request a refund, please contact our support team at contact@docxparser.com with your account email. We will process your refund within 5 business days.

Cancellation

You may cancel your subscription at any time from your account dashboard. Upon cancellation, you will retain access to your plan features until the end of your current billing period. No further charges will be applied after cancellation.

Contact Us

If you have any questions about our refund policy, please reach out to us at contact@docxparser.com.